At Cura Shop, we are committed to protecting your privacy and personal information. This privacy policy explains how we collect, use, and disclose information when you visit our online store, in accordance with the Protection of Personal Information Act (POPIA) and the Electronic Communications and Transactions Act (ECTA).

Information We Collect

- Personal information: name, email address, phone number, billing and shipping addresses
- Order information: products purchased, order history, payment method
- Device information: IP address, browser type, device type
- Usage information: pages viewed, search queries, browsing history

How We Use Your Information

- Process and fulfill orders
- Respond to customer service inquiries
- Send marketing emails and promotions (optional)
- Analyze and improve website functionality and user experience
- Comply with legal obligations and fraud prevention

Information Sharing

- We do not sell or rent your personal information to third parties
- We share information with trusted partners for order fulfillment and shipping
- We comply with legal requests and court orders
- We may share information with our holding company, subsidiaries, or affiliates

Data Security

- We use industry-standard encryption and secure servers
- We implement robust security measures to protect against data breaches
- We ensure that our servers and databases are stored in a secure environment

Data Retention

- We retain personal information for as long as necessary to fulfill orders and provide customer service
- We delete unnecessary data regularly
- We retain information for longer periods if required by law or to resolve disputes

Your Rights

- Access and correct personal information
- Request data deletion
- Object to marketing emails and promotions
- File a complaint with the Information Regulator of South Africa

Changes to This Privacy Policy

- We will notify you of significant changes by email or website notification
- We encourage you to regularly review this privacy policy

Effective Date: 21 May 2024

By using our online store, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.